Privacy Policy
Last Updated: December 20, 2025
At Vonsult, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you register for the Service.
- Personal Data: Name, email address, password, and profile image.
- Payment Data: Payment method information (processed securely by Stripe). We do not store full credit card numbers on our servers.
- Coach Data: If you apply to be a coach, we may collect additional professional information, social media handles, and biography.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Process transactions and send related information, including confirmations and invoices.
- Manage your account and facilitate scheduling between Clients and Coaches.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with our Service.
3. Sharing Your Information
We may share information we have collected about you in certain situations:
- With Coaches/Clients: To facilitate a booking, we share necessary information (e.g., name, meeting topic) with the other party.
- Service Providers: We may share information with third-party vendors (e.g., Stripe for payments, Daily.co for video calls, Firebase for hosting) who perform services for us.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: